Bethany Burgos of O,R,&L Facility Services Promoted to Director of Process Improvement

Burgos Use This One

O,R,&L Facility Services is pleased to announce that Bethany Burgos has been promoted to the position of Director of Process Improvement for the company. In her new capacity, Ms. Burgos reports directly to the Chief Financial Officer of the company and is responsible for working across all divisions of the company to ensure efficient operations through research, development and implementation of industry best practices and technology that support the company’s business goals.  

“Bethany has been successful in implementing numerous programs company-wide that have helped improve increase efficiency while reducing costs. Her management of the company’s move to cloud based computing has resulted in improved office-to-field communications and the change to VOIP telecommunications has resulted in cost savings for the company,” said Robert D. Owens, President/CEO of Owens Realty Services.  

In her new position, she will be responsible for managing vendors and the in-house technical team to ensure the successful integration of software that will integrate and streamline operational procedures for both the corporate team as well as for divisional Supervisors and Managers who are responsible for providing comprehensive full service commercial real estate services for over 20 million square feet of client properties along the eastern seaboard.  

Ms. Burgos previously served as the Executive Assistant to the Vice President of U.S. Edwards Air Force Base in southern California. She was responsible for Project and Event Coordination as well as for daily and weekly auditing of time and travel of over 700 employees as well as for the organization of purchase requisitions for the Vice President’s review and approval.  

Ms. Burgos is a graduate of Southeastern University in Lakeland, Florida and is currently pursuing her Masters of Business of Administration.


O,R,&L Facility Services provides commercial real estate services for approximately 20 million square feet of commercial real estate and $10 billion in real estate asset net worth. Services include; investment property management, public sector facility management, facility maintenance, arena maintenance, commercial sales and leasing brokerage, as well as janitorial maintenance services. The company employs approximately 1,000 real estate industry professionals throughout the United States.